Interpersonal Communication is a very important skill that is needed to develop and maintain personal and professional relationships. Just because you are talking does not mean you are communicating. This course will take you through the steps involved in understanding the importance of interpersonal communication and the effect on our daily interactions.
* You have 4 weeks to complete this course from date of your enrollment.
Better Interpersonal Communication course content
The Better Interpersonal Communication course consists of 4 modules:
Better Interpersonal Communication Module 1 Introduction to Interpersonal Communication
Module one will help students understand just what interpersonal communication is. Included is how you communicate face-to-face, and the process by which you exchange information through feelings and through verbal and non-verbal messages. Module one will discuss how you communicate through voice, facial features, gestures, and body language.
- Understanding Interpersonal Communication
- What is Communication
- Verbal Communication
- Non Verbal Communication
- Listening Skills
Better Interpersonal Communication Module 2 Self-Concept, Self-Esteem and Self-Disclosure
In module two, students will learn more about how communication affect’s one’s perception, attitude and behavior, all of which can be demonstrated through interpersonal communication. In order to communicate with others you first need to be able to understand yourself. Module two will also touch on gender communication and how to understand the differences in how males and females communicate.
- Understanding Your Self-Concept
- About Your Self-Esteem
- Exercising Self-Disclosure
- Understanding Gender Communication
- Perception of Interpersonal Communication
Better Interpersonal Communication Module 3 Perception, Defensiveness and Conflict
Not everyone’s perception of their environment is the same. Module three will discuss how we pay attention to various stimuli and clues, whether consciously or not. Also included in this module is defensive behaviors and how to communicate without it dominating your interpersonal relationship. Finally, module three will discuss the conflicts that occur in communicating with others with there is an inconsistency in ideas, attitudes, emotions and values.
- Understanding Perception
- Physiological Perceptions
- Psychological Perceptions
- Defensive Behaviors
- Different Styles of Conflict
Better Interpersonal Communication Module 4 Electronic Communication
Electronic communication has become a part of about everyone’s lives. We have the convenience of communicating via text, e-mail, social networking sites and phone calls and face to face communication has dwindled. Module four will discuss how electronic communication can enhance and hinder our communication and intimacy at the same time. Also included is how to most effectively use electronic communication.
- Types of Electronic Communication
- Characteristics of Electronic Communication
- Electronic Communication-Misuses
- Using Electronic Communication Effectively
- How Technology Plays a Role in Interpersonal Communication
After completing the Better Interpersonal Communication course
After completion of the Better Interpersonal Communication course you should be able to:
- Define interpersonal communication
- Identify the effects of non-verbal communication
- Identify how perception, defensiveness and conflict affects interpersonal interaction
- Recognize how self-awareness plays an important role in interpersonal communication
- Recognize the challenges involved in interpersonal communication as it relates to gender
The Better Interpersonal Communication course is 24 hours long, taught over 4 weeks.