Do you want to pursue a career in the business industry, or simply want to gain more knowledge about administrative responsibilities and services to benefit your personal life or current career? If you answered yes to any of the above, this course is perfect for you.
UK employers have recently reported a shortage in the amount of skilled business and administration staff, despite more than four and a half million people already working in this sector. This figure is expected to rise in the coming years as the shortage of skills needs to be filled. Have you got what it takes to provide the crucial everyday support that organisations need in order to run their business, meet their targets and be successful?
Completing this course can get you recognised and put you in line for professional development, and is a fantastic addition to your CV when applying for new jobs!
Level 2 in Business and Administration Knowledge course content
To keep up with an ever changing business world this course works hard to pack a lot of information and learning into it. Areas covered include:
Unit 1: Principles of personal responsibilities and working in a business environment
Learners will develop their understanding of the rights and responsibilities of employees and employers as well as the health, safety and security in a business environment. They will also look at ways of communicating effectively with others, improving their performance at work and dealing with problems in a business environment.
Unit 2: Principles of providing administrative services
In this unit, learners will look at a wide range of administrative services including handling mail, using office equipment, arranging meetings, managing a diary, organising travel, making and receiving telephone calls and delivering effective customer service.
Unit 3: Principles of managing information and producing documents
This unit explains the purpose of information technology in a business environment and outlines the procedures for producing documents that are fit for purpose. Learners will also look at the ways of managing electronic and paper-based information.
Unit 4: Principles of supporting change in a business environment
Learners will gain a thorough understanding of why change happens in a business environment and the different ways to respond to these changes. This includes considering the importance of responding positively to changes in a business environment.
Unit 5: Principles of supporting business events
This unit focusses on the organisation and importance of business events and the roles and responsibilities that an administrator would have in relation to an event. For example, the support they would need to provide when an event is being organised, the professional and helpful behaviour they are expected to display and how to deal with problems at business events.
Unit 6: Principles of project management
Learners will develop their understanding around project work in this unit by looking at the difference between routine work and project work.
They will also learn how to prepare and plan for a project and how to monitor and evaluate project work.
Who is the Level 2 in Business and Administration Knowledge course aimed at?
This course is ideal for people looking to move into the world of business and administraion; officee-based employment within a variety of companies. This qualification provides you with a thorough understanding of all the aspects of a business administration role, which could enable you to progress within a business environment or pursue a career in the sector.
What kind of Level 2 in Business and Administration Knowledge courses are available?
The Level 2 in Business and Administration Knowledge run by The Skills Network is a part paper-based and part online asssessment course.
The total time commitment for this course is between 10 and 16 weeks.
After completing the Level 2 in Business and Administration Knowledge course
Adding this course to your CV will show your current or future employer that you have what it takes to work effeciently and successfully within an office environment. Alternatively, graduates of this course may wish to enrol in further courses to add even more strings to their business bow.
Visit our training course directory and find out more details about enrolling onto the Level 2 in Business and Administration Knowledge courses available with leading fitness course providers.