Course Type
Online distance learning qualification
260 hours over 12 months
Various dates throughout the year

About this course

Completing your NCFE Level 3 Certificate in Principles of Business Administration course with us will teach you of the many necessary skills required to work in a business environment. This knowledge can be used in a variety of different roles throughout your career as your progress into your dream job role.


To gain this NCFE Level 3 Certificate in Principles of Business and Administration qualification you will need to submit, and pass, all of the tutor marked assignments. There are 8 assignments in the course and no need to purchase any textbooks as we provide all of the lessons and materials required to learn the syllabus.

All assignments are coursework based and are in an essay/question and answer style to test your knowledge of the topics covered in each of the course sections.

Learning the main administrative practices within a business environment is essential for anyone working within a company. This business and administration course seeks to teach learners of the main practices required to work in a variety of roles and complete tasks in a real business environment to the highest possible standard.

Unit 1: Principles of business (50 hours)

- Understand business markets
- Understand business innovation and growth
- Understand financial management
- Understand business budgeting
- Understand sales and marketing

Unit 2: Principles of business communication and information (40 hours)

- Understand negotiation in a business environment
- Understand how to develop and deliver presentations
- Understand how to create bespoke business documents
- Understand information systems in a business environment
- Understand business communication models, systems and processes

Unit 3: Principles of administration (35 hours)

- Understand how to manage an office facility
- Understand health and safety in a business environment
- Understand how to take minutes of meetings
- Understand how to chair, lead and manage meetings
- Understand how to supervise an administration team
- Understand how to organise events

Unit 4: Understand how to improve business performance (35 hours)

- Understand the principles of resolving business problems
- Understand improvement techniques and processes
- Understand the principles of change management

Unit 5: Understand equality, diversity and inclusion in the workplace (15 hours)

- Understand the organisational aspects of equality, diversity and inclusion in the workplace
- Understand the personal aspects of equality, diversity and inclusion in the workplace

Unit 6: Understand how to manage performance and conflict in the workplace (35 hours)

- Understand the management of team performance
- Understand the management of underperformance in the workplace
- Understand the principles of conflict management

Unit 7: Principles of leadership and management (50 hours)

- Understand the principles of effective decision making
- Understand leadership styles and models
- Understand the role, functions and processes of management
-Understand performance management


All of our students are given access to our online campus through their own personal login and password. Once logged in you can access your course materials, lessons, resources and assignments in your own time. Assignments are uploaded through your account and the process is easy intuitive. Our online campus includes:

- 24/7/365 access to all of your course materials- all lessons, assignments and resources are available from the moment you enrol
- Instant access to your course after you enrol- start studying immediately!
- Integrated chat and messaging systems so that you can contact your tutor
- Online assignment uploads to save time in returning marks and feedback.
- Links to further resources and information available on courses
- Self-led learning on all courses- study in your own time and work through your assignments at your own pace
- Safe e-portfolio of your work is kept under lock and key on our secure servers
- Progress bar to show the work you have completed and how many tasks you still have to complete on your course
- Detailed help centre with step-by-step instructions on getting the most from your course and how to upload assignments and contact your tutor


To pass this course learners must pass 7 units. These are completed after navigating through the corresponding lessons and writing your answers to assignment questions. Once these have been read and marked by your personal tutor, feedback and marks are provided to students which contain helpful tips to improve work in future assignments.

Enrolment Length

All of our courses are allocated plenty of time for students to complete their studies and all materials are self-led so that you can complete the course at your own pace. Should you require additional time on one of our courses you can extend your enrolment by 30 days for an additional fee of £60.

As well as this we operate a 14 day money back guarantee on every one of our qualifications- that’s how confident we are of how you will love studying with us!

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